PRIVACY POLICY

Last updated: October 2026

1. Data controller

• Controller: Eskura Fisioterapia, S.L. (Eskura Osasun Zentroa)
• Tax ID (CIF): B75187914
• Address: Senpere Kalea 18, 20200 Beasain (Gipuzkoa)
• Contact: info@eskura.eus · +34 943 252 917

2. What data we process and why

We only process the data you voluntarily provide through the website:

• Contact form: name, email, phone and message, to handle your enquiry and reply to you.
• Registration for Eskura Academy courses: first and last name, email, phone, profession or licence number and comments, to manage your seat or your place on the waiting list, to communicate with you and to process payment.
• Online appointments: the booking is made on an external platform (see “Recipients”); the data you enter there is managed by that platform.

Please do not include health data in the website forms. Clinical data is only processed at the centre, within the care relationship.

3. Legal basis

The legal basis is your consent (by ticking the acceptance box and submitting the form) and, for course registrations, the application of pre-contractual measures or the performance of the training contract. You may withdraw your consent at any time.

4. Retention

Enquiries are kept for as long as needed to handle them and, afterwards, for the legal limitation periods for possible liabilities. Registration data is kept while the course is being managed and, afterwards, for the periods required by tax and accounting obligations.

5. Recipients

We do not disclose your data to third parties except where legally required. Providers of services necessary for the website may access it as data processors, with the safeguards required by law: hosting and technical maintenance, the online appointment platform (ArchivexClinical), and administrative and payment management.

6. Your rights

You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to info@eskura.eus, stating the right you wish to exercise and attaching a copy of your ID. If you believe your rights have not been honoured, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

7. Cookies

This website uses first-party and third-party cookies. You can accept, reject or configure them from the “Cookie policy” link in the footer, which details their purpose and duration.

8. Security

We apply reasonable technical and organisational measures to protect your data against unauthorised access, loss or alteration.

9. Changes to this policy

We may update this policy to reflect legal or service changes. The current version is the one published on this page.